2024年3月6日，新加坡社會及家庭發展部長兼衛生部第二部長主管回教事務部
長馬善高，內政部兼社會及家庭發展部政務部長孫雪玲，文化、社區及青年部兼社會及家庭發展部高級政務次長蔡瑞隆在國會分別答覆阿裕尼集選區議員莫哈默·費沙、阿裕尼集選區議員嚴燕松、義順集選區義順南區議員陳澮敏 、拉丁馬士區議員楊益財關於提升版社區聯繫站、家庭服務中心等相關問題。
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以下內容為新加坡眼根據國會英文資料翻譯整理：
莫哈默·費沙
阿裕尼集選區國會議員
謝謝，主席先生。 我想就馬善高部長所提到的ComLink+的議題提問：由於提升版社區聯繫站計劃的家庭導師都是社區的的工作人員，相信部長也知道他們的工作量已經很飽和了。
那麼，我想問一下，社會及家庭發展部是否會真的能夠為社區聯繫站的家庭導師提供額外 的資源和資金，以便他們能得到足夠的支持？
馬善高
社會及家庭發展部長兼衛生部第二部長主管回教事務部長
現在住在出租屋的有孩子的家庭中，有一部分已經加入了家庭服務中心。因此，他們與社區聯繫站的家庭指導員已經建立了關係，這對他們來說不算他們的額外工作，而是為了讓他們更好地開展工作。
我們還為社區聯繫站的家庭導師們提供過了很多的工具，以激勵他們實現社區聯繫站的最終目標，而不只是解決離婚或家庭暴力等問題。
因此，我不認為這會加重他們的負擔，事實上他們會更樂意接受，因為現在他們有更多的工具來幫助他們實現社區聯繫站建立初衷所希望這這些家庭實現的目標。
嚴燕松
阿裕尼集選區國會議員
請問孫雪玲部長，今年下半年的嬰兒保姆試驗計劃，現有的個體保育員是否可以加入該計劃，還是他們必須受僱於保育員經營者？
孫雪玲
內政部兼社會及家庭發展部政務部長
我們目前正在與經營者接觸。根據目前的接觸情況，我們是希望讓經營者與個體保育員接觸，並對個體保育員負責，因為由 MSF （社會及家庭發展部） 對每個保育員進行監管是非常困難的。因此，對你的問題的回答：是的。
陳澮敏
義順集選區義順南區國會議員
我想向馬善高部長提出有關家庭服務中心 （FSCs） 的資助模式問題。
首先，我想肯定的是，我認為提升版社區聯繫站計劃（Comlink+）的資助模式是非常先進的，因為它是以成果為基礎的獎 勵模式。
但我想問的是，社會及家庭發展部是否會考慮對現行的家庭服務中心的資助模式進行審查，以過渡到以成果為基礎的獎勵模式；而不是現行的基於工作量的資助模式？
馬善高
社會及家庭發展部長兼衛生部第二部長主管回教事務部長
正如我在發言中提到的那樣，我們社會及家庭發展部高級政務次長蔡瑞隆正在領導一個專責小組，對家庭服務中心整體情況進行全面審查。當然，我們議員剛剛提到的領域也將是在審查範圍內。
主席：有其他要補充的嘛？高級政務次長蔡瑞隆？
蔡瑞隆
文化、社區及青年部兼社會及家庭發展部高級政務次長
我只想對我剛才的發言做一個糾正，我之前說過家庭導師會走訪家庭，每個月一到兩次。實際上，是一到兩個月一次。
主席：是否有其他社會及家庭發展部成員想要補充的嘛？如果沒有，請楊益財議員作修正議案。
楊益財
拉丁馬士區國會議員
謝謝議員，我想感謝馬善高部長、孫雪玲部長、蔡瑞隆高級政務次長以及在幕後努力工作的 社區聯繫站的家庭導師，感謝你們處理了議員們提出的各種問題。
社會和家庭問題非常複雜。表面上的問題往往是層層疊加的結果。 我們理解，永遠不可能有一劑靈丹妙藥可以解決困難家庭所面臨的重重問題；但我感到欣慰的是，社區聯繫站的家庭導師和社會服務部門正在盡最大努力支持和幫助弱勢的新加坡人，並促進一個充滿關愛的社會。他們的工作往往不為人知，但卻至關重要，值得讚揚。
以下是英文質詢內容：
The Chairman: Mr Faisal Manap.
Mr Muhamad Faisal Bin Abdul Manap: Thank you, Sir. I have one clarification for Minister Masagos.
I believe Minister Masagos mentioned earlier that the ComLink+ family coaches are actually social workers from the FSCs and I believe the Minister is aware of the already heavy workload of FSCs' social workers. So, I would like to ask whether MSF will actually be able to provide additional resources and funding to FSCs, so that FSCs are sufficiently equipped?
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{nextpage}Mr Masagos Zulkifli B M M: The families who live in rental homes who have children, part of them are already under the FSC. So, they have a relationship with the FSC social worker and this is not an additional job for them. It is to let them do their work even better because we give them more tools to incentivise their families to achieve their lifelong goals, in addition to resolving issues like divorce or family violence and so forth. So, I do not see this as an additional burden to them but actually they would very much welcome that now they have more tools to enable them to achieve the objectives that they want for these families.
The Chairman: Mr Giam.
Mr Gerald Giam Yean Song: Just clarify with Minister of State Sun, can existing individual childminders join the programme or do they have to be employed by a childminding operator?
Ms Sun Xueling: We are currently engaging the operators. Based on the engagement so far, the intent is for the operators to engage the childminders and be responsible for the childminders because it would be very difficult for the MSF to be regulating each and every childminder. So the short answer to your question is, yes.
The Chairman: Ms Carrie Tan.
Ms Carrie Tan: I would like to address this query to Minister Masagos regarding the funding model of FSCs.
Firstly, I would like to commend that I think the funding model for Comlink+ is very progressive in that it rewards and has an outcome-based model. But I would like to ask if the Ministry would consider reviewing the current funding model of FSCs to transition towards an outcomes-based funding for those FSCs that work on social mobility outcomes, rather than the current model which is based on the caseload funding?
Mr Masagos Zulkifli B M M: As I had mentioned in my speech, Senior Parliamentary Secretary Eric Chua is now leading a task force to conduct an overall review of the FSC landscape and certainly, the areas our Member mentioned just now will be one of them that he will be looking at.
The Chairman: Any other clarifications? Yes, Senior Parliamentary Secretary Eric Chua.
Mr Eric Chua: I just want to make a clarification to my main speech earlier. In my excitement, I have said that the family coaches would visit the families at the beginning, once or twice every month. Actually, it is once, every one to two months.
The Chairman: Any other clarifications from any Member? If not, can I invite Mr Melvin Yong, if you like, to withdraw your amendment?
Mr Melvin Yong Yik Chye: Thank you, Chairman. I would like to thank Minister Msagos Zulkifli, Minister of State Sun Xueling, Senior Parliamentary Secretary Eric Chua and the MSF team working very hard behind the scenes now, for addressing the wide range of issues that Members have raised.
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{nextpage}Social and family issues are deeply complex. What manifests on the surface is often the result of layers upon layers of varied issues. We have learned that there can never be a silver bullet that would resolve the overlapping problems that distress family faces, but I am heartened that MSF and the social service sector are doing their best to support and to help vulnerable Singaporeans and foster a caring society. Their work is often unseen but crucial and commendable. Chairman, with that, I beg leave to withdraw my amendment.
Amendment, by leave, withdrawn.
The sum of $4,565,896,900 for Head I ordered to stand part of the Main Estimates.
The sum of $124,079,000 for Head I ordered to stand part of the Development Estimates.
The Chairman: Order. I propose to take a break now.
Thereupon Mr Speaker left the Chair of the Committee and took the Chair of the House.
Mr Speaker: Order. I propose to take a break now. I suspend the Sitting and will take the Chair at 4.40 pm.
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